Policies
Exchanges / Replacements:
If you want to return an item you must pay the return shipping – and be SURE you have it insured for full value because it is you that are taking the risk for the shipping company not damaging or losing it. Shipping Fees are not reimbursed for returned items.
For exchanges or replacements, it is necessary that we first receive the merchandise. We must examine the defective merchandise.
ALL items returned to us must have Return Authorization issued by us. Please contact us by phone (562-426-7960) or email (info@Mazdatrix.com) to request Authorization number and return instructions.
Exchanges are allowed within 30 days of purchase and only for defective items. Defective items can be returned for replacement subject to all of below.
Returns and Warranties restrictions and the following:
NO RETURNS ON ELECTRICAL or SPECIAL ORDER ITEMS
Merchandise must be returned with original packaging, documentation, etc.
Merchandise cannot be damaged during installation.
If we make an error and ship you the wrong item we will replace the item after it has been shipped back to us. Pictures are usually appreciated to figure out what happened. If we screwed up PLEASE call and we should be able to get you a prepaid return label for the package. We will only ship back once we receive the item and can inspect it to make sure everything is in order.
RESTOCKING FEE OF 20% WILL BE CHARGED FOR ALL RETURNS, AND RETURNING PRODUCTS MUST BE IN BRAND NEW NEVER USED CONDITION, OTHERWISE THE RETURN (s) WILL BE REFUSED.NO RETURNS OR REFUNDS AFTER 30 DAYS.
📧 Email: Info@Mazdatrix.com
Last updated: 8/15/25
Welcome to Mazdatrix.com These Terms and Conditions outline the rules and regulations for the use of www.Mazdatrix.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.Mazdatrix.com if you do not agree to all of the terms and conditions stated on this page.
1. Use of the Website
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others, restrict or inhibit anyone else’s use of the website, or violate any laws or regulations.
2. Intellectual Property Rights
Unless otherwise stated, we or our licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from www.Mazdatrix.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from this website
Sell, rent or sub-license material from this website
Reproduce, duplicate or copy material
Redistribute content (unless content is specifically made for redistribution)
3. User Accounts (If applicable)
If you create an account on our site, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account. You must notify us immediately of any unauthorized use of your account.
4. Limitations of Liability
We will not be held liable for any damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits, damage to your computer, software, systems, and programs, and the data thereon.
5. Third-Party Links
This website may contain links to third-party websites or services that are not owned or controlled by www.Mazdatrix.com. We assume no responsibility for the content, policies, or practices of any third-party sites or services.
6. Privacy
Your use of our website is also governed by our Privacy Policy, which can be found at [see below].
7. Modifications
We reserve the right to revise these terms at any time. By using this website, you agree to be bound by the current version of these Terms and Conditions.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of California United States], and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: Info@Mazdatrix.com
1. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
2. International Shipping
We currently ship all countries except South Africa (ALL the shipments disappeared!).
Shipping fees and delivery times for international orders vary by location and will be calculated at checkout.
Customs & Import Duties: Customers are responsible for any applicable duties, taxes, or import fees. These are not included in the shipping cost.
3. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number.
4. Delays & Exceptions
We are not responsible for shipping delays caused by:
Carrier issues
Weather disruptions
Customs processing (for international orders)
Incomplete or incorrect shipping addresses
5. Undeliverable Packages / Incorrect Addresses
Please double-check your shipping address before confirming your order. If a package is returned due to an incorrect address, you may be responsible for reshipping fees.
6. Missing or Lost Packages
If your tracking information shows your package was delivered but you have not received it:
Check with household members or neighbors
Look around your property (porch, mailbox, side door, etc.)
Contact the carrier for more details
If you still can’t locate your order, please contact us at info@Mazdatrix.com so we can assist you.
Privacy Policy
Effective Date: 8/15/25
Mazdatrix Inc respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from www.Mazdatrix.com.
1. Information We Collect
When you visit or make a purchase through our Site, we may collect the following types of personal information:
a) Personal Information You Provide
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Order history
b) Automatically Collected Information
When you visit the Site, we automatically collect:
- Your IP address
- Browser type
- Device type
- Pages viewed
- Time spent on pages
- Referring website
- Location data (approximate)
This data helps us improve our services and user experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you (e.g., order updates, support, promotional emails)
- Personalize your shopping experience
- Improve our website and services
- Prevent fraud and ensure website security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers (e.g., payment gateways, shipping companies)
- Analytics Providers (e.g., Google Analytics)
- Legal Authorities if required by law or to protect our rights
Each third-party provider has its own privacy policy.
4. Cookies
We use cookies and similar technologies to enhance your experience and analyze website traffic. Cookies may be used to:
- Remember your preferences
- Keep you logged in
- Track cart items
- Measure site performance
You can manage or disable cookies through your browser settings.
5. Payment Information
We do not store your credit card or payment details. All transactions are processed securely through trusted third-party payment processors such as [e.g., Stripe, PayPal, Shopify Payments].
6. Email Communications
We do not send out any unsolicited e-mails.
7. Data Retention
We retain your information for as long as necessary to fulfill your order and for legitimate business purposes, including complying with legal obligations, resolving disputes, and enforcing our agreements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise these rights, contact us at info@Mazdatrix.com.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this page periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@Mazdatrix.com